Privacy Policy

Who we are

The Phoenix Project Spelthorne CIC (“we”) runs Duke of Edinburgh’s Award and youth activities from Ashford Youth Club, Kenilworth Road, Ashford TW15 3EL. We are responsible for the personal information you give us. Contact us at [email protected] or 07770 481773.

PHOENIX PROJECT SPELTHORNE CIC – 11847420

What we collect

When you sign up, we collect:

  • The young person’s name, date of birth, year group, school and home address
  • A parent or carer’s name, relationship, email address and phone number
  • Medical conditions, allergies, medication and any disability or special educational needs
  • Whether the young person receives free school meals
  • Your choices about photos, videos and sharing information

Why we use it

  • To run sessions and expeditions safely, and to contact you
  • To register the young person for the Duke of Edinburgh’s Award
  • To give the right care in an emergency, using the medical information you provide
  • To offer help with costs, and to report anonymised figures to funders
  • To share photos and videos, only where you have given consent

Who we share it with

We only share information when we need to. This may include the Duke of Edinburgh’s Award (to register the young person), and emergency services if there is an emergency. As well as any other groups who run services i.e. football classes, on our behalf.

How long we keep it

The records we keep, are automatically deleted after having not seen you for a period of one year.

Photos and videos

We only use photos or videos of a young person if you have said yes on the sign-up form. You can change your mind at any time by contacting us.

Your rights

You can ask to see, correct or delete the information we hold, or withdraw consent, by contacting us. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

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